A&P sales training and telemarketing
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“Andy has brought a commercial approach [at ALEP] to maximising member benefits and improving the general profile of the organisation. He has a 'go getter' approach and likes to get things done. If you are looking for an expert in sales and marketing with an all round commercial approach Andy is your man.”
Mark Chick, Partner, Bishop & Sewell LLP

"I engaged Andy to focus on improving conversion rates in our retail outlet in London. His passion and enthusiasm combined with his knowledge and skill in delivering sales training suited to our business provided exceptional results.Overall we saw increases in both our conversion rates of customers through the door as well as our average sale value, which has made a significant difference to the profitability of our store. In one instance a member of staff saw her conversion ration rise from 37% to 57% in 5 months. A&P’s training has had a positive impact on the team that runs the store and our business over all and I would highly recommend him for similar businesses."
Mike Fraser, General Manager, Foot Solutions

“I had new business worth several thousand pounds – and it had cost me but a few minutes a day. Andy’s wise words had come true. I owe him a pint I thought ... and a recommendation! You won’t get Andy for free – but his very reasonable fee will be worth much much more to you. Contact him now!”
Bernie Wales, Director, LB Property Solutions Ltd

"A&P provided focused coaching for a key member of my team which really helped us to increase our customer numbers"
Ian Stockdale, Head of London Branch, Northern Bank

“I have no hesitation in recommending Andy to anyone in need of some fresh thinking and new ways of looking at the business that they are in. Particularly if anyone is in the business of providing legal services.”
Mark Gough, Owner, Cuff & Gough LLP

"Celtic Sheepskin is happy to recommend A&P training. Their proposal was comprehensive, and open to suggestions with good communication throughout. A&P's enthusiastic approach in the classroom made for an enjoyable day and has shown results with an increase in average order value of 10%"
Karl Headland, General Manager, Celtic Sheepskin

"Andy came to Croydon Ecademy to talk on Understanding Your Unique Selling Points last night, and blew us away with his energy and enthusiasm, not to mention the depth of thinking in his ideas. We all had a go at thinking through our own USPs and came away with a much better idea of how we can win business in today's crowded markets. I'd recomend Andy as a speaker and as a consultant to anyone."
Huw Williams, managing director, Netstrategics

"Just a quick note to let you know how interesting I found your recent presentation about targeting the decision makers, and the concept of the 'gatekeeper', who in my case is often the receptionist. Your ideas and strategies for getting the gatekeeper on-side were a real revelation to me. As a photographer trying to expand my client base of architects, my previous sales strategy was a somewhat scatter-gun approach, by either email or cold calling. Having seen your presentation I have decided to research just a small number of potential high value clients, identify the decision makers and send them a pertinent limited edition monochrome print as a gift. I will set a time for when I will call and hopefully use the gift as leverage with the gatekeeper. All in all I am looking forward to my next sales attempts with a renewed excitment as opposed to the normal dread!"
Declan Williams, Managing Director, Overshot Ltd

"I am sure we are going to see significant returns and improvements to our technique because of the training sessions. Every time we have a particular sales situation where we need some new ideas and some input we are very grateful for the input that A&P has given us; some new ideas, things we just had not thought of, thinking outside the box. Without doubt we get back several times our investment in A&P and they add incalculably to our bottom line."

Watch Alex's testimonial here:


Alex Greenslade, Managing Director, Leasehold Solutions Ltd

A big thanks to Andy at A&P from all the team at Silverfish Media.Your enthusiastic approach and great ideas have certainly left us feeling positive and ready to put all our new ideas into action. My confidence whilst liaising with clients on the telephone has improved greatly thanks to the tips that you gave me, and as a result I have been able to arrange us a meeting with a company to pitch for another job."
Kim Lucas, Head of Marketing, Silverfish Productions

"Be prepared to have your comfy little assumptions, stretched, challenged and turned on their heads - at least that was how it was for me. I now have to spend a few days coming to terms with a new way of seeing how my company can expand. Truly inspirational and very effective."
Mike Harmon, Managing Directory, Skinbuddy

"I have used sales trainers before but A&P was different for a number of reasons. Firstly they spent a lot of time analysing the company objectives and goals and then those of the individuals. This enabled them to gain an excellent understanding of where we needed most help. Secondly they prepared sessions specifically for us and these did not purely cover the usual sales techniques, instead they incorporated all aspects of sales ranging from voice techniques, NLP and team working exercises. The results were excellent – not only did the team enjoy the sessions, they also learnt a lot from them and I saw a marked improvement in their attitude to sales. I would certainly recommend A&P if you want to take your sales team to the next level."
Angela Middleton, managing director, MiddletonMurray

"The course was vibrant and well presented. The tutor Andy tapped into the enthusiasm of the team and definitely made learning more fun."
Eileen Knight, Team Manager, Q-Park/British Car Parks

"Soon after A&P's exhibiting course we were able to put the lessons into action. And the transformation was remarkable - we returned with more business leads, more positivity and we know we will more than cover the cost of the event in terms of new business in the coming year."
Michelle Read, Personnel Manager, NSK Bearings Ltd

"After the training with A&P we though a lot more about the behaviour of the visitors to our stand and about our behaviour. Based on that, we were able to generate a lot more leads during those three days than we had ever hoped for."
Nellie Borova, managing director, Art Division

CLICK HERE TO LISTEN TO ART DIVISION TALKING ABOUT HOW A&P HELPED THEM INCREASE THEIR LEADS

"Thanks Andy for a very informative and entertaining training session - I was very impressed"
Diane Rosewarene, Rosewarne's HR

"The team really liked the A&P style with 3 bite-sized chunks. We liked the approach which was pacey, had humour and there was good interaction. The results has been a greater consistency in our calling because we are pulling together as two teams."
Tony Slonecki, partnership manager, Croydon Education and Business Partnership

The Exceptional Customer Care was an excellent course and the content was exactly right for the group. Thank you!”
Nick Hartfree, General Manager, Met Police.

“We have worked with Andy for three years now and he has always given us excellent value. He demonstrates an admirable knowledge of his subject, is flexible to our clients’ needs and has a friendly and energetic style that raises energy levels. Andy is one of our most important and trusted partners.”
Roger Stent, Managing Director, ST*R Learning

"When we approached A&P to arrange IT sales training for our staff we were so impressed with their professional approach that we booked a Better Questions course from them shortly afterwards"
Andrzej Bania, head of marketing, MESH computers Plc

"A&P were able to offer specialist IT sales conversion courses that we could not find elsewhere. We will certainly use you for additional sales training in the future"
Stefano Rebaudengo, managing director, XTS web design

"We have found it difficult to find cost-effective training organisations but your company has helped us increase our conversion rate significantly and thus easily justifying our investment. Keep up the good work"
Janice Edwards, partner, Willow Residential

"Thank you for the training that was held here at our offices in Birmingham. In the months that have followed the training, we feel that our overall sales process is a lot more focussed and producing more opportunities. Specifically A&P have helped us not just with our techniques but also suggested very different approaches. Overall we feel that our company will grow more quickly than before the sales training and we look back on it as a worthwhile investment.
James McLean, managing director MissMarple Ltd

It was really good! It taught me a lot and helped with my phone technique and how to approach cold calling - excellent all round!
Andy S, 1st Choice Recruitment

A very useful sales tool, it would build confidence in dealing with sales prospects. A lot of fun.
Karen B, London Hermetics

A very useful day. Nicely structured with lots of information to build upon existing skills.
Tracey B, Hanover Park Ltd

Covered everything I needed and I did not realise how much I didn't know!
Val H, EBS Ltd

Very beneficial, having no basic sales training and not coming from a sales related background it was great.
Claire, ASC Telecom

Role Play and the open questions sections were of particular use to me
Liza, Bermuda Cleaning Services

The course was informative relaxed and comfortable
Kevin M, Amplicon Liveline Ltd

Very helpful and informative - especially learning new techniques and brushing up on old ones
Mike, Jenners Print

Course was v. comprehensive and well-structured
John Mailes, Watson Associates

The course contained a lot of relevant information – concise and to the point
Nikki Adeshina, Edutec Computers Ltd

Good stuff, practical elements and most useful
Jeremy Booth, Catherine Johnstone Recruitment

The course was very good… a lot to absorb in a short time but very effectively presented
Natalie Piper, Art Division Ltd

 

 
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