Retail Sales

In-company standard courses:

Face to Face Sales Techniques
Intensive sessions on making the most of sales negotiations and one-to-one meetings

Exceptional Sales Management
Turning average and new sales managers into experts

Introduction to Sales Management
Territories, forecasts, motivation and planning: the foundation of good sales management.

Negotiating Win-Win Scenarios
The give and take process to ensure both vendor and buyer get the best result.

Sales Skills For Retailers
Essentials of display, customer service, handling difficult customers and more for the small-floorspace retail environment.

Motivation – the power within
Self motivation does not come naturally, it needs to be nurtured. This course outlines systems and the psychology to harness any sales person’s potential.

Essential customer service skills (face to face)
A course tailored to retail and front-of-house staff who need to know how to make the most profit from customers and turn situations to their advantage.

Open courses:

Advanced Sales Skills