Sales people that talk too much
Under-performing junior sales staff
Managers new to sales
Business owners seeking to improve their sales
Customer service representatives new to sales
What they will learn
Open v closed questions
Getting the answer you want
Guiding the prospect to the sale
Handling difficult callers
Maintaining motivation
The “detective” approach
Consultative sales v traditional sales approaches
Push vs pull styles of selling
Making people flexible
Applying NLP skills
The structure of consultative selling
Questioning to overcome persistent objections
Questioning as the foundation of negotiation
To find out the price of this course or to get more details telephone 0870 710 2233 or contact us here