Salespeople new to using the phone
Telesales operatives looking to improve their results
Customer service representatives moving into sales
What will they learn
Neurolinguistic programming techniques to create rapport
Subtle changes in language create big changes in results
Persistence pays: how to stay with the chase with aggravating
Motivating yourself to attain the bigger goals
Alternative methods of obtaining the order
Projecting your personality
Smoothing the performance curve
Sophisticated technique for getting to the decision maker
Handling the gatekeepers
Taking responsibility to secure confidence
Managing your time to attain targets
Handling new briefs/working with the client brief
High value/low strike rate campaigns
Managing success
To find out the price of this course or to get more details telephone 0870 710 2233 or contact us here
